Thank you for your continued support. You are so kind. Working with you is so enjoyable. All the best wishes for you.

Dear valued customer,  I'm sorry to hear that the 12x12" frames you received did not meet your expectations due to incorrect dimensions, and for any inconvenience this has caused. We strive to provide accurate and satisfactory products to all our customers, and it appears we've fallen short in your case.  Please accept our sincere apologies. We would like to promptly rectify this situation for you. Here's what we can do:  We can arrange for a free return of the incorrect items and send out the correct 12x12" frames immediately. Alternatively, if you prefer, we can issue you a full refund upon return of the incorrect frames. Your feedback helps us improve, and we appreciate your understanding as we work towards a resolution.  Thank you for bringing this to our attention, and we look forward to making this right.  Best regards,Yiwukaitai Customer Service Team